Terms and Conditions
Effective Date: October 15, 2025
1. Introduction and Acceptance
These Terms and Conditions ("Terms") govern your use of the website located at hajje.com.au ("Website") operated by John B Hajje & Associates ("we", "us", "our", "the Firm"). By accessing or using this Website, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, you must not use this Website.
The Firm reserves the right to modify these Terms at any time. Any changes will be effective immediately upon posting on this Website. Your continued use of the Website after any modifications indicates your acceptance of the revised Terms.
2. Website Purpose and Scope
This Website provides general information about the legal services offered by the Firm in the areas of criminal defence and civil law matters. The information on this Website is intended for general informational purposes only and does not constitute legal advice.
The Firm specialises in criminal and civil litigation matters and has been providing legal representation in Sydney, New South Wales for over four decades.
3. Not Legal Advice
Important Notice: The content, information, articles, resources, and materials provided on this Website are for general informational purposes only and are not intended to constitute legal advice.
The information on this Website:
- Should not be relied upon as a substitute for professional legal advice specific to your circumstances
- May not be current, complete, or applicable to your particular situation
- Does not create a solicitor-client relationship between you and the Firm
Every legal matter is unique, and laws change regularly. If you require legal advice, you should consult with a qualified legal practitioner who is familiar with the specific facts and circumstances of your case.
4. No Solicitor-Client Relationship
Use of this Website, including any contact forms, email correspondence, or other communications through this Website, does not create a solicitor-client relationship between you and the Firm. A solicitor-client relationship is only established when:
- You have been formally engaged as a client by the Firm
- A written costs agreement has been executed
- The Firm has confirmed its acceptance of your instructions in writing
Do not send confidential or time-sensitive information through this Website or via unsecured email until a solicitor-client relationship has been formally established.
5. Initial Consultation
The Firm offers an obligation-free first phone consultation as indicated on the Website. This initial consultation:
- Does not create a solicitor-client relationship
- Is provided for assessment purposes only
- Does not constitute formal legal advice
- May be recorded or noted for quality assurance purposes
Any formal engagement following the initial consultation will be subject to a separate costs agreement and these Terms.
6. Professional Obligations and Standards
The Firm operates in accordance with:
- The Legal Profession Uniform Law (NSW)
- The Legal Profession Uniform General Rules 2015
- Professional conduct rules and ethical obligations set by the Law Society of New South Wales
- Australian Consumer Law requirements
The Firm maintains professional indemnity insurance as required by law, with minimum coverage of $2 million per claim in accordance with the Legal Profession Uniform Law.
7. Confidentiality and Privacy
The Firm is committed to protecting your privacy and maintaining the confidentiality of your information in accordance with:
- The Privacy Act 1988 (Cth)
- Australian Privacy Principles
- Professional obligations of confidentiality
For detailed information about how we collect, use, store, and protect your personal information, please refer to our Privacy Policy, which is incorporated into these Terms by reference.
By using this Website, you consent to the collection and use of information in accordance with our Privacy Policy.
8. Intellectual Property Rights
All content on this Website, including but not limited to text, graphics, logos, images, photographs, design elements, layout, structure, software, code, functionality, articles, publications, written materials, trademarks, service marks, and trade names is the exclusive property of the Firm and is protected by Australian and international copyright, trademark, and other intellectual property laws.
8.1 License to Use
You are granted a limited, non-exclusive, non-transferable, and revocable license to access and use this Website for personal, non-commercial purposes only. This license does not permit you to:
- Copy, reproduce, distribute, or modify any content from this Website
- Use any content for commercial purposes
- Remove or alter any copyright, trademark, or proprietary notices
- Frame or mirror any part of this Website
- Use automated systems or software to extract data from this Website (scraping)
- Reverse engineer any aspect of the Website
8.2 Enforcement
Unauthorised use of the Website's content may violate copyright, trademark, and other laws. The Firm reserves the right to take legal action against any unauthorised use of its intellectual property.
9. Acceptable Use
When using this Website, you agree to:
- Use the Website only for lawful purposes
- Not engage in any conduct that restricts or inhibits anyone else's use of the Website
- Not post or transmit any unlawful, threatening, defamatory, obscene, or otherwise objectionable material
- Not attempt to gain unauthorised access to any part of the Website, server, or network
- Not introduce viruses, malware, or any other malicious code
- Not engage in any form of automated data collection or scraping
- Comply with all applicable local, state, national, and international laws and regulations
The Firm reserves the right to refuse service, terminate accounts, remove or edit content, or cancel access at its sole discretion.
10. Links to Third-Party Websites
This Website may contain links to third-party websites or resources that are not owned or controlled by the Firm. These links are provided for convenience only.
The Firm:
- Does not endorse or assume responsibility for the content, privacy policies, or practices of any third-party websites
- Has no control over third-party websites and assumes no responsibility for them
- Is not liable for any damage or loss caused by your use of any third-party website
You access third-party websites at your own risk and should review their terms and conditions and privacy policies.
11. Disclaimer and Limitation of Liability
11.1 Website "As Is"
This Website is provided on an "as is" and "as available" basis without warranties of any kind, either express or implied, including but not limited to:
- Warranties of merchantability or fitness for a particular purpose
- Warranties that the Website will be uninterrupted, secure, or error-free
- Warranties regarding the accuracy, reliability, or completeness of any content
11.2 Accuracy of Information
While the Firm endeavours to ensure that information on this Website is accurate and current, we make no representations or warranties about:
- The accuracy, completeness, or reliability of any information
- The suitability of the information for any particular purpose
- Whether the information is up-to-date or reflects the most current legal developments
Laws, regulations, and court decisions change regularly, and information on this Website may become outdated without notice.
11.3 Limitation of Liability
To the maximum extent permitted by law, the Firm and its principals, employees, agents, and affiliates shall not be liable for any:
- Direct, indirect, incidental, consequential, or special damages
- Loss of profits, revenue, data, or business opportunities
- Damages arising from your use or inability to use the Website
- Damages resulting from any information obtained through the Website
- Damages caused by errors, omissions, interruptions, or delays in the Website
This limitation applies regardless of the legal theory upon which the claim is based (contract, tort, negligence, strict liability, or otherwise), even if the Firm has been advised of the possibility of such damages.
11.4 Australian Consumer Law
Nothing in these Terms excludes, restricts, or modifies any consumer guarantees, rights, or remedies that you may have under the Australian Consumer Law or other applicable laws that cannot be excluded, restricted, or modified by agreement.
Where the Australian Consumer Law or other laws imply a condition or warranty into these Terms, and that law prohibits us from excluding or modifying the application of, or liability under, that condition or warranty, the condition or warranty will be deemed included. However, our liability will be limited, to the extent permitted by law, to:
- In the case of services, the resupply of the services or payment of the cost of having the services supplied again
- In the case of goods, the replacement or repair of the goods, the payment of the cost of replacing or repairing the goods, or the payment of the cost of having the goods replaced or repaired
12. Indemnification
You agree to indemnify, defend, and hold harmless the Firm and its principals, employees, agents, and affiliates from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable legal fees) arising out of or related to:
- Your use or misuse of the Website
- Your violation of these Terms
- Your violation of any rights of another party
- Your violation of any applicable laws or regulations
- Any content or information you submit, post, or transmit through the Website
13. Costs and Fees
13.1 Website Use
Access to and use of this Website is provided free of charge. However, you are responsible for all costs associated with your internet connection and any data charges.
13.2 Legal Services
The provision of legal services by the Firm is subject to separate costs agreements that will be provided to you before any work commences. All fees, costs, and payment terms for legal services will be set out in writing in accordance with the Legal Profession Uniform Law requirements.
13.3 Costs Disclosure
In accordance with the Legal Profession Uniform Law, the Firm will provide you with:
- A written disclosure of the basis on which legal costs will be calculated
- An estimate of total legal costs (where possible)
- Information about your rights regarding costs
- A costs agreement before commencing substantive work on your matter
14. Complaints and Dispute Resolution
14.1 Internal Complaints Process
If you have a complaint about the services provided by the Firm or about this Website, you should:
- Contact us in writing setting out the details of your complaint
- Allow us a reasonable opportunity to investigate and respond to your complaint
- Participate in good faith in any resolution process we propose
14.2 External Dispute Resolution
If your complaint is not resolved to your satisfaction through our internal complaints process, you may:
- Lodge a complaint with the Law Society of New South Wales
- Seek assistance from the Legal Services Commissioner
- Pursue alternative dispute resolution mechanisms such as mediation
14.3 Governing Law and Jurisdiction
These Terms are governed by the laws of New South Wales, Australia. Any disputes arising out of or relating to these Terms or your use of the Website will be subject to the exclusive jurisdiction of the courts of New South Wales.
You irrevocably submit to the jurisdiction of the courts of New South Wales and agree not to raise any objection to proceedings in those courts on the grounds of venue or inconvenient forum.
15. 24-Hour Availability
The Firm offers 24-hour availability for urgent matters as stated on the Website. This service:
- Is intended for genuine emergencies and time-sensitive criminal law matters
- May be subject to additional fees as set out in any costs agreement
- Does not guarantee immediate response but the Firm will endeavour to respond as soon as reasonably practicable
- Is provided at the Firm's discretion based on the nature and urgency of the matter
16. Testimonials and Case Studies
Any testimonials, case studies, or results mentioned on this Website:
- Represent individual experiences and outcomes
- Are not guarantees or predictions of outcomes in your case
- May not be representative of all client experiences
- Should not be interpreted as a guarantee of similar results
Every case is unique, and past results do not guarantee future outcomes. The outcome of your matter will depend on the specific facts and circumstances of your case.
17. Contact Forms and Communications
17.1 Contact Form Submissions
Any information you submit through contact forms on this Website:
- Should not include confidential or sensitive information until a solicitor-client relationship is established
- May be used by the Firm to respond to your inquiry
- Does not create a solicitor-client relationship
- Will be handled in accordance with our Privacy Policy
17.2 Email Communications
Email communications are not secure and may be intercepted or accessed by third parties. Do not send confidential information via email until we have established a secure communication method and a solicitor-client relationship.
18. Cookies and Tracking Technologies
This Website may use cookies and similar tracking technologies to enhance user experience and gather information about how the Website is used. By using this Website, you consent to our use of cookies in accordance with our Privacy Policy.
You can control cookie settings through your browser, but disabling cookies may affect your ability to use certain features of the Website.
19. Security
While the Firm implements reasonable security measures to protect the Website and any information transmitted through it, we cannot guarantee absolute security. You acknowledge that:
- Internet transmissions are never completely secure
- Any information you transmit through the Website is at your own risk
- We are not responsible for circumvention of any security measures
- You should take appropriate precautions to protect your own information
20. Severability
If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, the remaining provisions will continue in full force and effect. The invalid, illegal, or unenforceable provision will be deemed modified to the minimum extent necessary to make it valid and enforceable.
21. Waiver
No waiver of any provision of these Terms will be deemed or will constitute a waiver of any other provision, nor will any waiver constitute a continuing waiver. The Firm's failure to enforce any right or provision of these Terms will not be considered a waiver of those rights or provisions.
22. Entire Agreement
These Terms, together with our Privacy Policy and any other legal notices published on this Website, constitute the entire agreement between you and the Firm concerning your use of this Website and supersede all prior agreements and understandings, whether written or oral, relating to the subject matter hereof.
23. Contact Information
If you have any questions, concerns, or complaints about these Terms or this Website, please contact us:
John B Hajje & Associates
Sydney NSW 2000
Phone: 0406 217 604 (24-hour availability for urgent matters)
Website: hajje.com.au
Last Updated: October 15, 2025
By using this Website, you acknowledge that you have read and understood these Terms and Conditions and agree to be bound by them.
